family physician, nurse practitioner) complete the Access for Mature Minors (12-18 yrs) form. Mature Minors (ages 12-18) may only be given access to set up a patient portal permitted that they are sufficiently mature to understand the information, through the support of your doctor or nurse practitioner. You will be allowed to chose your own login name (please no special characters), set your security questions, and choose your password (a minimum of 10 characters including at least one lower case letter, and at least one number). Important: Enter the information as it appears on your personal health record - use your date of birth in the DD/MM/YYYY format, and please put your postal code in all capitals.
If you do not receive your email, or if you do not complete your enrolment within the 12 hour time window, you will need to phone our Digital Health Support line toll-free 1-84 (Monday-Friday from 7am to 7pm PST Saturday-Sunday from 8am to 4pm PST excluding STAT Holidays). You will have 12 hours to complete your enrolment once you receive the email. If you have shown your BC Services Card (or health services card) and submitted your email at patient registration in one of the participating Interior Health facilities, you will receive an email allowing you to complete your registration.
